E-commerce customer service in 2021

Customer service in the e-commerce industry looks nothing like it did ten years ago. Discover this year's most important trends and get all the information you need to master your customer service.

This whitepaper covers:

  • How to deliver amazing customer experiences via messaging apps
  • How e-commerce brands like Jamani and Nubikk have modernized their customer service process
  • How remote teams can efficiently work together on customer inquiries